Strava Integration
If Strava connection or upload is not working, use the checks below. This article replaces an old notice about a 2025 connection issue; that notice is not a current service-status announcement.
Connection problems
- Check your internet connection and update PaddlePal.
- On the iPhone home screen, open Settings using the gear button, then open the Strava connection under Connections.
- If already linked, choose Disconnect Strava, then connect again and complete Strava’s authorisation screen.
A workout has not appeared
Confirm that the session saved in PaddlePal and that Strava Auto-Sync is enabled if you want automatic uploads. Watch recordings need to reach the iPhone before the phone can upload them. Allow time for Strava to process the activity.
Check your Strava activity list before attempting another upload so you do not create duplicates. Reconnecting an account does not guarantee that all older workouts are uploaded again.
If it still fails, send support the workout date, app version and exact error. Never send your Strava password.
Connect PaddlePal to Strava · Find a missing workout
Still need help? In PaddlePal, open Settings → Get Support, or email support@paddlepal.net.