Understanding how PaddlePal uses your data
Does PaddlePal have access to my personal data?
Short answer: No. PaddlePal does not have access to your personal health or workout data.
All your HealthKit and workout data is stored locally on your device and, if enabled, backed up securely via Apple’s iCloud. We do not collect, access, or transmit this data to our servers.
The only time we may see any personal details is if you contact our support team — in that case, we’ll see your name and email address so we can help you. Once your issue is resolved, you can request that we remove this information from our support system. We will never add you to any mailing list or use your contact details for anything else without your explicit permission, in line with GDPR and Apple’s privacy guidelines.
Why does PaddlePal ask for Health permissions?
PaddlePal integrates with Apple Health to enhance your experience — like showing your heart rate, calories burned, and saving your workouts.
The minimum permissions required are to write Workouts and Workout Routes. This allows PaddlePal to save your paddle sessions. If you don’t enable additional permissions (like heart rate access), PaddlePal will still work, but you’ll miss out on deeper tracking.
Good to know: Even if you grant read access (e.g., to show heart rate), that data stays on your device. PaddlePal doesn’t send it anywhere.
What about PaddleSafe?
PaddleSafe® is our safety feature included with a PaddlePal subscription. When it’s enabled, PaddlePal will:
- Store your emergency contact’s phone number
- Temporarily store your location during an active session
This is necessary so we can share your location with your chosen contact if needed. Once your session is complete, PaddleSafe data is automatically deleted from our servers after a short period.
Your PaddleSafe data is completely anonymised and not linked to you in any way.
Still have questions?
Check out our privacy policy, or reach out directly through the Account section in the app. We’re always happy to help and clarify anything about your privacy or how PaddlePal works.
Your safety and trust are our top priority. 💙
You can find out more about PaddlePal and PaddleSafe by visiting https://paddlepal.net